Sorry in advance to mods for creating new topic - I would have posted in previous thread, but it was closed. In that previous thread, found here: http://dvdxcopy.afterdawn.com/thread_view.cfm/17577 , rhmoore said the following on 1/6/03:

"I will have our sales department set up an upgrade option online. Once this is done, and you have purchased at retail, you may email or call our customer service department and pay for this upgrade which will be the difference in what you paid and 99.99. So if you paid 79.99, you may purchase the upgrade option for $20 more and we will then honor the lifetime free upgrades.

I will make this announcement of availability in the next few days."

I've been watching the forums, and have seen no sign of such an announcement. Unfortunately, I'm running out of time to return the retail product, and was hoping to take advantage of Mr. Moore's generous policy. Any updates?

i haven't seen an announcement in the forum...you are best off contacting 321 directly on this

Let us know if you hear anything demax.

i saw it but it may have expired on the first of the year. have you gotten a reply from 321?

i just checked and they would be happy to talk with you. go here and on the right side look for live chat help. click on and explain your situation
http://www.dvdxcopy.com/default.asp?a=43411